This Privacy Policy describes how Outbound Hotels (“Outbound,” “we,” or “us”), a joint venture of Waterton Associates LLC, the Gettys Group Companies, and Incubation Capital Partners LLC (collectively, the “Joint Venture Partners”), collect, use, and disclose information about you. This Privacy Policy applies only to information we collect when you access or use our website, located at www.outboundhotels.com, or other online products and services that link to this Privacy Policy (collectively, our “Services”). For clarity, this Privacy Policy does not apply to any of our Joint Venture Partners. We may provide different or additional notices of our privacy practices with respect to other websites or offerings, in which case this Privacy Policy will not apply.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the bottom of this policy. We may also provide you with additional notice (such as by adding a statement to the Services or sending you a notification), such as in connection with making material changes to this Privacy Policy. We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.


  • Collection of Information
  • Use of Information
  • Sharing of Information
  • Analytics
  • Your Choices
  • Contact Us

Collection of Information

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information directly from you when you fill out a form, submit or post content through our Services, communicate with us via third-party platforms, request customer support, or otherwise communicate with us. The types of information about you that we collect include your name, email address, and any other information you choose to provide.

Information We Collect Automatically

We automatically collect certain information about your interactions with us or our Services, including:

Device and Usage Information: We collect information about how you access our Services, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, browser type, and app version. We also collect information about your activity on our Services, such as access times, pages viewed, links clicked, and the page you visited before navigating to our Services.

Location Information: In accordance with your device permissions, we may collect information about the precise location of your device. You may stop the collection of precise location information at any time (see the Your Choices section below for details).

Information Collected by Cookies and Similar Tracking Technologies: We (and those who perform work for us) use tracking technologies, such as cookies and web beacons, to collect information about your interactions with the Services. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that we may use on our Services and in our emails to help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies and how to disable them, see the Your Choices section below.

Use of Information

We use the information we collect to contact you with updates and offerings and to assess the effectiveness and reach of our Services and, if you fill out our contact form, to contact you with updates and offerings. We also use the information we collect to:

  • Provide, maintain, improve, and develop new products and services, including to debug and repair errors in our Services;
  • Personalize your experience with us;
  • Send you technical notices, security alerts, support messages and other transactional or relationship messages;
  • Communicate with you about products, services, and events offered by Outbound Hotels and others and provide news and information that we think will interest you (see the Your Choices section below for information about how to opt out of these communications at any time);
  • Monitor and analyze trends, usage, and activities in connection with our products and services;
  • Detect, investigate, and help prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and help protect the rights and property of Outbound Hotels and others;
  • Comply with our legal and financial obligations;
  • Create de-identified, anonymized or aggregated information; and
  • Carry out any other purpose described to you at the time the information was collected.

Sharing of Information

We share personal information in the following circumstances or as otherwise described in this policy:

  • We may share personal information with vendors that access personal information to perform work for us, such as companies that assist us with web hosting and, analytics., and shipping and delivery, customer service., and marketing and advertising.
  • We may disclose personal information if we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.
  • We may share personal information if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of Outbound Hotels, our users, the public, or others.
  • We share personal information with our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.
  • We may share personal information in connection with, or during negotiations concerning, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • Personal information is shared between and among Outbound Hotels and our current and future parents, affiliates, and subsidiaries, and other companies under common control and ownership, including the Joint Venture Partners.
  • We share personal information with your consent or at your direction.

We also share aggregated or de-identified information that cannot reasonably be used to identify you.


We engage others Squarespace to provide analytics services across the web. These entities Squarespace may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our Services, including your IP address, web browser, pages viewed, time spent on pages, links clicked, and conversion information. This information may be used by Outbound Hotels and others to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity and interaction with our Services.

Your Choices


Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services. We (and those who perform work for us) use the following cookies:


Cookie Name Duration Purpose
ss_cid Two Years Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cpvisit Two Years Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cvisit 30 Minutes Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cvt Two Years Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cvt 30 Minutes Identifies unique visitors and tracks a visitor’s sessions on a site

For help locating cookies on your device, visit your browser’s documentation:

Communication Preferences

You may opt out of receiving promotional emails from Outbound Hotels by following the instructions in those communications or by contacting us at contact@outboundhotels.com or by submitting a contact form through our Services. If you opt out, we may still send you non-promotional emails, such as those about our ongoing business relations.

Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@outboundhotels.com or by submitting a contact form through our Services.

Last Updated: September 2022

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